Policies

Payment

We accept PayPal.  You are not required to have an account with PayPal in order to pay by credit card, just click the payment button and it will give you the option to pay with credit card without having to use a PayPal account.

Shipping

Please allow up to 10 days for your order to ship out.

Flat Rate Shipping:  $11


NOTE: As we are located in Canada, please be aware of any customs duties/fees you may incur in your country. Duty charges ARE NOT included in your shipping charges - These charges are determined by customs. Your local post office can provide you with further information. Jadora Designs is not responsible for duty charges, as these are beyond our control and have to do with your own country regulations.

PLEASE NOTE: Jadora Designs is not responsible for packages lost in transit. If you require your package to meet a specific deadline, please request a quote to upgrade your shipping. This will provide you with a tracking number, otherwise not provided when you purchase regular shipping.
If you would like to purchase delivery confirmation and/or insurance, please let us know ahead time and we can do this for an additional cost. We cannot be held responsible for lost or stolen goods after items are shipped. 

Refunds and Exchanges

Please choose your items carefully before your purchase. We strive to keep you happy and 100% satisfied! I If you are unhappy with your purchase, please notify us at info@JadoraDesigns.com  within 7 days of receiving your item, and we will exchange it for something else, or provide a full refund. The item will need to be in original condition as it was upon arrival and not used/worn. The buyer must pay for return shipping and exchange shipping and shipping charges are not refunded.

Additional Policies and FAQs

Since all of items are made  by hand when they are ordered, their appearance may vary slightly from the photos, making them unique and one of a kind! If you would like to place a custom order please feel free to email us at info@JadoraDesigns.com, and we can discuss further.


Please be aware that hair accessories may contain small parts. Small children should always be supervised while wearing any hair accessories containing small parts as they may present a choking risk to small children.